FAQ

Frequently Asked Questions

Sizing & Fit

How do your clothes fit?
all of our items are sourced from charity shops or second hand sellers online therefore all sizing will vary and sizing details will be in the description of the specific item.

Do you offer custom sizing?
Reach out if you have specific requests.

Orders & Shipping

Where do you ship from?
We ship from Kilkenny, Ireland.

How long does delivery take?
Ireland: 2–4 working days. EU: 5–10 working days. See our Shipping Policy for full details.

Can I track my order?
Yes — you'll receive a tracking link by email once your order is dispatched.

Patches & Embroidery

Are the patches sewn or iron-on?
All patches on our pieces are sewn on for durability. We recommend avoiding machine washing where possible.

How do I care for my DelaMinate items?
Hand wash cold . Turn inside out, avoid tumble drying.

Returns & Refunds

What's your return policy?
We accept returns within 14 days of delivery for unworn, unwashed items in original condition. See our Refund Policy for full details.

My item arrived damaged — what do I do?
Email us at delaminate.help@gmail.com with your order number and a photo and we'll sort it straight away.